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our Approach

F.R.A.M.E

Our unique FRAME methodology provides a structured framework for a successful digital transformation. It encompasses everything from building a technology framework to driving user adoption, ensuring a smooth and efficient process with measurable outcomes

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FRAME

Too many technology engagements fail to deliver the outcomes desired because they forget the most important factor. People. That’s why we’ve developed a unique methodology to ensure the technology empowers your teams and achieves your goals. We call it FRAME. 

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why frame

Our steps to success

By following the FRAME methodology, we don't just deliver IT solutions; we build a foundation for success. We work collaboratively with you to ensure your digital transformation is people-centric, results-oriented, and empowers your team to achieve its full potential.

Framework

We start by building a technology framework aligned with your priorities and goals. Through a comprehensive discovery process, we explore your objectives, existing IT infrastructure, future aspirations, and most importantly, your users. We assess maturity levels, capabilities, governance, security requirements, and expectations, factoring in your timeline and budget.

Roadmaps

At key stages of your digital transformation journey, FRAME triggers the development of deployment roadmaps. These roadmaps translate the overall framework into actionable steps, ensuring a smooth and efficient cloud implementation. We consider factors like complexity, dependencies, and user readiness to create phased migration plans that minimise disruption and maximise user adoption.

Adoption

Driving user adoption is crucial for the success of any cloud solution. Our FRAME methodology utilises a multi-faceted approach to ensure your team embraces the new technology. We provide comprehensive training programs, user-friendly documentation, and ongoing support to address any concerns and encourage seamless integration into everyday work processes.

Measurable Value

Demonstrating the value of your IT investment is vital. FRAME incorporates a strong focus on measurable outcomes. We work with you to define key performance indicators (KPIs) aligned with your business goals. By tracking metrics and reporting on progress, we ensure your IT solutions deliver the tangible results you expect.

Enablement

Empowering your team is our ultimate goal. We go beyond simply implementing technology; we want to ensure your business, and your team, thrives with your new IT environment. FRAME provides ongoing support and knowledge transfer, enabling your teams and organisation to achieve more, take full advantage of the capabilities of your digital transformation, and drive continuous innovation.

‘We were more than happy to adopt the IT solutions that TIEVA recommended, and have no regrets. These technologies have made life so much easier and ensured The Wine Society can face the future with confidence. We are also very impressed with the service we are receiving – it is great to know that we always have reliable, friendly technical support available whenever we need it, and we couldn’t be more pleased.’
Rhod Williams
Head of Information Technology, The Wine Society

UK Offices

Direct Telephone
+44 (0) 333 043 0333
Customer Support
servicedesk@tieva.co.uk
Office
TIEVA
The Mill II
Holly Park Mills
Leeds
LS28 5QS
Direct Telephone
+44 (0) 118 960 2500
Office
TIEVA
Suite 04
1010 Eskdale Road,
Winnersh Triangle,
Wokingham,
RG41 5TS
Direct Telephone
+44 (0) 191 527 5000
Office
TIEVA (North),
The Old Brewery,
Castle Eden,
Hartlepool,
TS27 4SU

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