Maximize Microsoft 365 Adoption | Practical User Training

Is underused Microsoft 365 costing your business?

Approximately 1.9 million companies in the UK have invested in Microsoft 365. But in many environments, adoption is inconsistent.

Some teams use it well. Others rely on the help desk or fall back on workarounds.

At the same time:

- Licence costs continue to increase

- Copilot is moving up the agenda
- IT teams are under pressure to prove value

This creates a gap between what you’re paying for and what your business is actually getting.

“How do I…” questions keep coming back

Your IT team spends time answering the same basic questions week after week. It’s not complex support, but it adds up - pulling attention away from more valuable work.

Security risks increase through avoidable user mistakes

Most security incidents don’t start with sophisticated attacks. They start with simple user actions - sharing data incorrectly, missing warning signs, or taking shortcuts under time pressure.

Usage varies across teams

Teams, SharePoint, and OneDrive are used differently depending on the department. There’s no consistent way of working, which leads to confusion, duplication, and inefficiency.

Copilot is ahead of user capability

You’re looking at AI, but many users still struggle with the fundamentals. Without a solid understanding of Microsoft 365, new tools risk adding complexity rather than value.

Costs increase, usage doesn’t

Microsoft 365 spend continues to rise, but utilisation doesn’t keep pace. You’re paying for capability that isn’t being fully used across the business.

The right way isn’t the easy way

Workarounds creep in because the correct approach isn’t obvious in the moment. Users default to what they know, even if it’s not the most effective or secure option.

Your users don’t also want formal training sessions. They just need to get things done.

TIEVA's Microsoft 365 Training and Knowledge Platform gives them quick, practical guidance exactly when they need it.

It sits inside Microsoft Teams and provides short, task-based videos covering everyday Microsoft 365 tasks and cyber security awareness.

Over 5,000 short, task-based videos covering Microsoft 365

Native integration within Microsoft Teams

Single sign-on with your existing environment

Searchable, always up-to-date content

Optional learning paths aligned to roles or departments

For your users, this will result in faster task completion, reduced reliance on colleagues or IT support, and greater confidence when using Microsoft 365 tools. It will also lead to increased awareness of secure ways of working in everyday tasks.

For your organisation, this translates into a better return on your Microsoft 365 investment, more consistent ways of working across teams, and a stronger foundation for Copilot and broader AI adoption, while also reducing risk by minimising inconsistent user behaviour and avoidable mistakes.

Microsoft 365 Training and Knowledge Platform

Get more value from Microsoft 365 with practical user training.