Unified Communications & Collaboration (UC&C)

Connect Your Teams. Elevate Every Interaction.

TIEVA’s Unified Communications & Collaboration (UC&C) solutions bring together voice, video, messaging, and customer engagement into a seamless, cloud-based platform that adapts to the way your teams and customers work.
Our Services

Smarter communication for modern workforces

Don’t let outdated communication slow you down. Power up your teams with tools that inspire collaboration, delight customers, and make every workflow effortless.

Empower your workforce with seamless, reliable communication - no matter where they are.
Deliver faster, more personalised service across every channel to build trust and loyalty.
Reduce infrastructure, licensing, and maintenance costs by consolidating platforms and simplifying management.
Support hybrid work and evolving business needs with tools that scale as you grow.
Enable real-time collaboration across teams and locations to keep momentum high and decisions timely.
Stay connected and responsive - even when teams are distributed or circumstances change.

Make UC&C Your Competitive Advantage.

Our UC&C Solutions

UCaaS

 

Flexible, scalable team communication

 

  • Cloud-based tools for calling, messaging, and video
  • Built for hybrid and remote work environments
  • Seamlessly integrates with existing platforms like Microsoft Teams

CCaaS

 

Customer experience that delivers

 

  • Omnichannel support across voice, chat, email, and social
  • Personalised, real-time customer engagement
  • Data-driven insights to improve service and satisfaction

VoIP

 

Reliable, cost-effective voice connectivity

 

  • High-quality voice over IP
  • Lower operational costs vs. traditional telephony
  • Ideal for remote and distributed teams

SIP Trunking

 

Future-ready telephony integration

 

  • Connect legacy PBX systems to modern cloud infrastructure
  • Scalable, cost-effective voice services
  • Enables a smooth transition to UCaaS
headshot of Scott Deacon
“Great communication is the backbone of every high-performing business. At TIEVA, we help organisations simplify and modernise how their teams connect - making collaboration effortless and customer interactions stronger, wherever work happens.”
woman on a call with a headset

Got a question about UC&C?

We’re here to help you connect better, collaborate smarter, and serve faster.

Speak to an expert