TIEVA Cloud Managed Services

Expert Cloud Support for Peak Performance

Monitoring and managing cloud environments can be complex and time-consuming. With TIEVA’s Cloud Managed Services, you get expert support, proactive monitoring, and platform optimisation, so your cloud stays secure, high-performing, and aligned with your business goals.

70%

of CIOs say managing cloud costs and security is their top challenge.

79%

of IT teams say they lack internal expertise to handle cloud incidents effectively.

50%

of manual IT tasks can be eliminated through automation in cloud management, allowing IT teams to shift their focus to strategic initiatives.

Smarter cloud operations, maximum business impact

TIEVA’s Cloud Managed Services gives you full confidence in your cloud platform - ensuring it runs smoothly, securely, and cost-effectively with expert-led management and proactive support.
Our cloud specialists handle the complexities of cloud operations, from infrastructure management to security compliance - so your team can focus on strategic initiatives and business growth.
  • 24/7 monitoring & rapid response for minimal downtime.
  • Proactive incident management to prevent disruptions.
  • Optimised uptime through continuous platform assessment.
Full transparency into platform availability and performance. Custom reporting to support long-term cloud strategy.
  • Budget alerts and cost controls to keep cloud spending in check.
  • Expert guidance on licensing and billing for cost-efficient cloud usage.

End-to-End Cloud Managed Services.

Structured Onboarding & ITSM Integration

A dedicated Project Lead ensures a seamless onboarding process, setting up SLAs, escalation paths, and communication frameworks for a smooth transition.

Proactive Platform Monitoring & Security Enforcement

  • Continuous monitoring of cloud platform health and performance.
  • Automated alerts for service disruptions and security risks.
  • Enforced security policies to align with best practices.

24/7 Cloud Support & Incident Management

UK-based cloud specialists available round the clock. Unlimited support requests and incident handling with SLA-backed response times. Escalation management for seamless resolution with cloud providers.

Backup & Disaster Recovery Management

  • Managed backup configurations with regular data protection.
  • Strategic recommendations for external backup solutions when needed.

Knowledge Management & Best Practices

Custom documentation of your cloud configurations, policies, and procedures. Standard Operating Procedures (SOPs) and troubleshooting guides to streamline IT processes.

Customer Portal for Self-Service & Subscription Management

Easily manage subscriptions, provisioning, and commercial support through our intuitive portal.
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“At TIEVA, we ensure your cloud investment delivers real value. Through proactive management, cost optimisation, and expert support, we help you maximise performance, reduce waste, and align your cloud strategy with your business goals for long-term success.”

Why Choose TIEVA for Cloud Managed Services?

Tailored Cloud Management

From full-service support to focused platform optimisation.

24/7 Proactive Support

Ensuring maximum uptime, security, and performance.

Certified Cloud Expertise

Partnered with Azure, AWS, and Google Cloud.

Cost-Effective Cloud Control

Helping you manage costs and licensing efficiently.

Strategic IT Alignment

Regular reviews to keep your cloud environment optimised for business growth.
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Got a question about the cloud?

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